Data & ML Pipelines

PackTrack - AI Delay Predictor That Warns E-Commerce Sellers Before a Shipment Goes Late

Small e-commerce sellers find out their shipment is late when the customer already emailed asking where their order is. PackTrack monitors supplier shipment data, carrier APIs, and historical delay patterns to predict delays 5-10 days before they happen and fires an alert so sellers can proactively message customers before the complaint. Reactive customer service is dead — this is the proactive version.